Some people love playing with new ideas and see paths to new opportunities.
Others are change-averse.
As leaders, we need to be looking ahead to see where our industry is heading, and we need to be laying the groundwork now for changes that need to happen in the next 3-5 years.
The best time to make changes are when things are running smoothly. We have enough time to research and plan the best, most effective, and most efficient ways to make the changes. We can do a pilot study to test the rollout and find ways to improve before the full-scale implementation. We can spread the costs of upgrades over several fiscal quarters.
Too many people wait until they are behind and are losing market share before they frantically play catch-up. It’s less cost-effective and emotionally draining for our teams.
What changes should be started now to be ready for what is coming in the next few years? Staffing up to back-fill after a wave of retirements? Training on new systems or software now, so we have a deep bench of competent people to do the work we’ll have in 2026? Should we be making upgrades on our project management systems, or our customer portal, or the tech we take to sites?
Look ahead and start early with changes that keep your firm relevant and profitable. Companies that stick with “the way we’ve always done it” will lose market share and may be left behind.
(image source: https://www.amightygirl.com/)