Retention

Some companies do exit interviews with people who resign.

But that’s too late, at least for the people who are leaving.

So, talk to your people about their job satisfaction BEFORE they start considering “greener pastures.” Are they happy with what they are doing now? Are they positive and optimistic about the next few years? Do they see a career path they want with your firm?

Some people will be good with the current setup and don’t need any course corrections. But if you have others who are not satisfied, look at their current productivity and future potential. If they are top performers, what will it cost you if this person leaves? What do you need to add or change to get them to want to stay? If you bring it down to the math, it’s often a lot easier and less painful to invest in the people you want to keep than to replace them if they leave.

(image source: https://www.linkedin.com/in/chinfulee/)