Resilience

“I really think a champion is defined not by their wins but by how they can recover when they fall.” ~ Serena Williams

Bad things happen. Mistakes get made. Things get messed up.

Make sure that, when they do, you focus on the fix. Wailing about the problem, or finding someone to blame and “throw under the bus,” or going into denial will not inspire confidence in your people.

Acknowledge the issue, but spend your time on how to make things right. Let your people know that we’re going to get through this.

Mitigate the damage; envision the solution; communicate with your people—and you’ll end up as a stronger team in the end.

(image generated using Midjourney)