Resilience
Some things don’t go the way we planned.
When this happens, your ability to be an effective leader becomes even more important.
Don’t waste time placing blame or bemoaning the unfairness of it all.
Don’t lash out, yell, or lose your temper.
Build up morale for the individuals and the team — “We’re going to get through this together.”
Focus on the fix — “We’re going to do this, this, and that to get out of the hole, and then get back on course by doing X, Y, and Z.”
Get input from your team without looking lost or clueless — “So, that’s the plan to get back on track. Does anyone have any thoughts on how we can improve the plan?”
If you keep your people engaged, motivated, and on-course, most problems can be fixed, issues can be worked out, and setbacks can be overcome.
(image source: https://www.rd.com/list/uplifting-quotes/)