Discover more from How to Lead Everybody (with their permission)
Put Me In, Coach
I'm ready to play
I found a Gallup article a couple of days ago that laid out the differences between being a boss and being a coach.
The focus of coaches is on team engagement, deploying the talents and strengths of each team member, setting goals and expectations, and delivering feedback. They engage with their team with frequent communication, and they build genuine relationships.
Bosses just tell people what to do.
As leaders, we need to consider the long-term development of our people… especially now, when many companies are experiencing the “Great Resignation.” People stay with a company where they see a path to the success and fulfillment that THEY want within that organization. Effective coaching improves retention.
Invest in developing your people—it makes them feel respected and valued; it makes them more competent professionals; it makes your company more capable of meeting client-needs and growth/development, and it improves the bottom-line, because it lowers the turnover rate and the costs of recruitment and training new staffers.