As leaders, we are role models.
We should do what we say we are going to do, and if we fall short, we should own it.
Everyone makes mistakes—success as a leader with integrity means working to make things right when mistakes happen. It also means that making things right takes priority over placing blame.
This is hard for many of us. I HATE messing up. And yesterday, I messed up and did not send something to a team member when I said I would. Ugh.
I got into my emails and sent it as soon as I got into the office this morning (before 8am). But I feel terrible. I hate letting people down, and I apologized for the delay. I will make every effort not to let that happen again.
Walk the walk.
(image generated by Midjourney)