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Where is your focus?
One thing I hear from many successful leaders is that they have been able to grow a “Don’t come to me with problems—come to me with solutions” mindset in their people.
If your reaction when something goes wrong mainly consists of finger-pointing or throwing someone “under the bus,” your people will be afraid to speak up. However, if your attitude is, “Mistakes happen. What separates successes and failures is how we work to make things right,” then your people will develop an attitude of empowerment. They will step up to offer fixes. They will focus on getting things back on track, rather than on CYA activities.
And as a result, your people will be able to work through and successfully resolve problems that might derail many teams.
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