When we communicate with our teams, we need to make sure that it involves two-way communication.
Don’t assume you have all of the answers. Encourage your people to consider other ways to solve a problem. Ask them to brainstorm with you or to troubleshoot the potential solution you are considering. Listen and evaluate. When you adopt a suggested improvement, make sure you share the credit for the success with the person who had the insight to suggest it.
Consistently doing this gets your people to be more confident, more comfortable as self-starters, more effective as trouble-shooters—and all of that makes your team more capable.
(Photo by Christina @ wocintechchat.com on Unsplash)